Who are we:
Gloat helps organizations harness the hidden potential of their employees. And by matching people to internal projects, learning, and career opportunities, we enable employees to take charge of their careers.
As leaders rethink the modern workforce, we empower them to put employees and employers in the position to achieve anything. The world’s first internal talent marketplace is how we deliver on this promise. Our state-of-the-art AI platform provides mission-critical visibility, insight, and organizational agility.
By reinventing how work gets done, Gloat is disrupting the HR-Tech industry and enabling the most innovative enterprises to build future-ready workforces.
What our life looks like:
We are a fast-growing, dynamic startup with offices in Tel Aviv, New York, London, Singapore, and Melbourne, as well as a fleet of remote workers all around the globe. We value collaboration and innovative thinking, and we’re always looking for bright, driven, and all-around awesome people to join the fun and grow with us (since we use our own product, every Gloater is highly incentivized to learn and evolve)
Who we’re looking for:
We’re looking for an Enterprise Customer Success Manager (CSM), with a proven track record of successfully leading large enterprise customers (>25K employees) towards their desired outcomes.
As an Enterprise CSM, you will be collaborating closely with our strategic enterprise customers, and supporting them in the deployment of Gloat’s internal talent marketplace. In this role, you are expected to develop high-trust relationships with your customers, lead face to face workshops, and ensure your customers have a long term rollout strategy of Gloat Talent Marketplace for their organization. You will be partnering closely with other internal Gloat project members, such as the Project Manager, Technical Implementation, Support, Change & Enablement Consultants, and others. You will be measured on your customer’s KPI results with the talent marketplace (adoption, hires, usage), will be expected to lead quarterly business reviews, and ultimately, ensure your customers’ expand, renew and become referenceable!