Careers at Gloat
Senior Product Manager, Agentic Platform
About The Position
Gloat is building the AI-native platform for HR, where agents do the work that used to live in tickets, forms, and endless screens. We act as a small team building a category creation product, and you'll work directly with the founders on what it becomes.
How we work
- Impact, not job titles. No task is above or beneath anyone. You'll do the research, write the spec, and stand up the prototype yourself.
- AI-first, for real. We build with AI across the whole company - not as a talking point, as the way we work.
- The best idea wins. Not the loudest voice, not the most senior one. Bring conviction and evidence.
- Small teams, high leverage. You'll decide what we build next, why, and in what order - then drive it to ship.
The role
You'll own a core part of the platform end to end - from the primitives our customers build on to the experience of configuring and running agents inside a live enterprise. You'll have a lot of ownership while staying in the details day to day.
You'll succeed here if:
- You build and work with AI tools yourself and can speak concretely about where they're strong and where they break.
- You think in systems and data models, not screens - you get why the underlying record and data matters more than the UI on top of it.
- You have real opinions about how agents should behave in production, and the judgment to know when a slick demo won't survive contact with a real customer.
- You move fast, make tradeoffs explicit, and are comfortable making informed calls without perfect information.
Responsibilities
What you'll do
- Own product areas from discovery to launch. Run the research, make the calls, ship the thing.
- Own the primitives agents are built from - how they get context, which tools and systems they can act on, how work moves between them, and where a human stays in the loop. You're designing the composable layer, not one-off agents.
- Build for extensibility. The people configuring agents on this platform are our customers, so the connectors, configuration, and guardrails have to hold up in hands you've never met.
- Design how agents behave, what they know, what they're allowed to do, when they act, and when they hand off to a human.
- Prototype your own ideas. Show, don't tell: stand up a working demo before it eats engineering time.
- Sit close to customers (CHROs, HRIT, HR leaders), and turn what you hear into product decisions.
- Make the hard calls on scope and sequencing, including what not to build.
Requirements
What we're looking for
- Strong product and operational judgment, and product taste you can defend.
- Hands-on with LLMs and agentic tools in your daily work (Claude, Cursor, n8n, Replit, Lovable, or similar).
- Real intuition for agentic systems: prompting, context, tool use, evals.
- Comfort with data models and enough technical range to read code, query data, and build your own prototypes.
- Extreme speed and clarity. Shameless curiosity. Allergic to unnecessary process.
Nice to have
- HR tech, enterprise SaaS, or systems-of-record background.
- Shipped a 0→1 product to market.
This is an intense environment, and we think intensity and balance can coexist - we don't confuse being busy with being effective, and we care about doing this for the long haul. But we're a small team defining a category in a fast-moving space, and we move quickly. If you want a fully-scoped roadmap handed to you and heavy process to lean on, this won't be the fit. If you want to build the thing that doesn't exist yet, it might be.