Platform / Microsoft Teams

Agentic HR, delivered inside Teams

An always-on career coach for every employee. Real-time workforce intelligence for every manager. Proactive signals for HR. All delivered inside the tool your organization already lives in.

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What changes

From HR portal to conversational intelligence.

Your people don't live in your HCM. They live in Teams. The intelligence should meet them there — proactively, contextually, in the flow of work.

CHALLENGE

Discovery

TODAY

Employees search HR portals, read policy docs, submit tickets, wait for answers

WITH GLOAT

Natural conversation surfaces personalized, contextual answers in seconds

CHALLENGE

Career growth

TODAY

Annual review conversations. Static career pages. No visibility into internal opportunities

WITH GLOAT

Always-on career coaching. Opportunities surface proactively when they match your trajectory

CHALLENGE

Manager intelligence

TODAY

Quarterly talent reviews with stale data. Manual succession spreadsheets

WITH GLOAT

Real-time readiness scores, flight risk alerts, and development recommendations in Teams chat

CHALLENGE

Action

TODAY

Multi-step workflows across disconnected systems. Weeks of back-and-forth

WITH GLOAT

Express interest, draft dev plans, create nominations, trigger approvals — one conversation

Not a chatbot. A workforce agent.

Chatbots answer FAQs. Gloat agents reason across your entire workforce context — skills, relationships, governance, and opportunity — to deliver intelligence that actually changes outcomes.

01

Contextual, not generic

Every response is grounded in the employee's actual skills, career history, team context, and your organization's specific opportunities. Not template answers — real intelligence.

02

Proactive, not reactive

Agents don't wait to be asked. They surface opportunities when roles open, flag retention risks when signals change, and nudge managers when development conversations are overdue.

03

Action, not just answers

Express interest in a role. Draft a development plan. Create a succession nomination. Trigger an approval workflow. Agents don't just inform — they do the work, governed by your business rules.

Real conversations

See it in action

Real questions from employees, managers, and HRBPs — asked in Teams chat, answered with full workforce context.

Individual contributor

"I'm thinking about my next career move. What fits my skills?"

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People leader

"Who could backfill Sarah if she gets promoted?"

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HR Business Partner

"Show me the retention risks in the engineering org"

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Integration Architecture

A native Teams app. Not a bolt-on widget.

The Gloat agent runs as a native Teams application built on the Bot Framework v4. Users interact through natural language and Adaptive Cards. Behind the scenes, the agent queries Gloat's intelligence layer and respects your organization's governance configuration.

Framework: Bot Framework v4 Native Teams app with Adaptive Cards 1.5 for rich, interactive responses
Authentication: Azure AD SSO Single sign-on through your existing Azure AD tenant. No separate credentials
Response format: Adaptive Cards Structured data, action buttons, and interactive forms — not just plain text
Conversation state: Persistent context Maintains context across messages and sessions. Pick up where you left off
Deployment: M365 Admin Center IT enables the app centrally. Scoped to user groups via Azure AD security groups
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Deployment

Zero change management.

No training sessions. No change management campaigns. Your people already know how to chat in Teams.

Day 1

Admin enables the app

IT adds the Gloat Teams app through the Microsoft 365 admin center. Configure which user groups get access via Azure AD security groups.

Day 2

Users start chatting

The app appears in Teams. Users ask questions the way they normally would. No onboarding needed — the agent adapts to how each person communicates.

Week 2+

Intelligence compounds

Employees discover career paths. Managers get succession insights. HRBPs receive proactive retention alerts. Usage grows organically as word spreads.

FAQ

Questions we hear

Is this a chatbot or a full Teams app?

It's a native Teams application — installed through the Microsoft 365 admin center, runs within the Teams client, and uses Adaptive Cards for rich interactive responses. It's not a simple chatbot. It's a full agentic experience that can take multi-step actions, display structured data, and maintain conversation context across sessions.

What can employees see vs. managers vs. HRBPs?

The Teams app respects your organization's permission model. Employees see their own skills, career paths, and relevant opportunities. Managers see aggregated team insights — readiness, flight risk signals, development recommendations — for their direct and indirect reports. HRBPs see org-level analytics and can take action across their population. Permissions are inherited from your HCM configuration.

How is this different from the Copilot skill?

The Teams app is a dedicated experience — a standalone agent you chat with directly in Teams for career exploration, learning recommendations, succession planning, and more. The Copilot skill embeds workforce intelligence into Copilot conversations across all M365 apps. They're complementary: Teams for the full agentic experience, Copilot for quick workforce answers in the flow of any conversation.

What actions can the agent take?

Beyond answering questions, the agent can express interest in roles on your behalf, draft development plans, create succession nominations, trigger manager notifications, schedule learning enrollments, and initiate approval workflows — all governed by your organization's business rules and approval chains.

Where does the intelligence come from?

The Teams agent connects to Gloat's intelligence layer, which ingests data from your HCM (SuccessFactors, Workday, Oracle), LMS, ATS, and collaboration tools. When you ask a question, it queries the knowledge graph, embedding models, and governance engine — not raw HCM data. Responses are grounded in your organization's actual workforce context.

How fast can we deploy this?

If you already have Gloat connected to your HCM, the Teams app can be deployed in days — it's an admin configuration in the Microsoft 365 admin center. If you're new to Gloat, the full setup (HCM integration + intelligence layer + Teams app) is scoped during implementation. The Teams deployment itself is the fastest part.


Make Copilot your workforce expert

We'll demo the Gloat Copilot skill live — your data, your questions, real answers.