Instant answers to every HR question
HR teams drown in tier-1 tickets: benefits questions, payroll errors, policy lookups, status updates. Employees wait days for answers that live in documents nobody has time to read. Every ticket is a paper cut on HR capacity – and employee experience.
An agent grounded in your policies, benefits, and HCM data that answers employee questions instantly in Slack, Teams, or email. It resolves the routine, escalates the exceptions, and learns from every interaction – so HR focuses on the work only humans should be doing.
2.4M skill nodes and 18.7M relationships mapping people, jobs, and skills across your organization.
Vector-based semantic search finds the right people, policies, and content through meaning, not keywords.
14 specialized tools for matching, predicting, and acting on workforce data.
Connects people to answers, opportunities, and resources based on role, tenure, and context.
Policy enforcement, approval workflows, and audit trails for every AI action.
Measurable Impact
It transparently escalates to the right HR partner with full context – so HR never starts from scratch and the employee is not bounced around.
Both. It answers, files PTO, benefits changes, address updates, and enrollment – writing back to your HCM with policy enforcement at every step.
It indexes your handbook, collective agreements, benefits plans, and jurisdiction rules. Every answer cites its source, so employees and auditors can verify.
The agent answers in the employee is preferred language and applies the policies that match their location and employment type automatically.
All data stays within your Gloat tenant. RBAC determines what the agent can read and write. Every action is logged for audit.
See how the HR Helpdesk Agent deflects tier-1 volume and gives your team its day back.