CUSTOMER SUCCESS
Drive meaningful
change, fast
To facilitate rapid technology implementation and effective user adoption, Gloat provides every customer with a team of dedicated specialists to ensure a successful rollout of the platform and frictionless change and enablement.
PROVEN AND TESTED TEAM
Expertise to support each step of the way
Our team has proven experience with implementations in over 120 countries. Supporting
companies across industries, Gloat has managed highly successful rollouts within
organizations of varying scale and complexity. Your dedicated customer success team will
guide you from pre- to post-launch with timely knowledge and experience.
“The support we’ve had from Gloat has been invaluable to help us
on a journey of change
for Nationwide employees. A lot of what we have used to implement and communicate
the
product has come directly from Gloat’s experience of what does and does not work.
The
team continues to help us shape our story to ensure success for our business.”
CHANGE MANAGEMENT
Create lasting impact
At Gloat we understand that technology is only half the answer. That’s why we have a
dedicated change management team that helps our customers focus on the people side of
change, ensuring employees have the motivation, capability, and opportunity to adopt the
platform. Our diverse team includes experts in change, psychology management,
consulting,
and HR, who have delivered results for companies around the globe.
“Gloat has proved instrumental in helping us manage the test
phase and subsequent global rollout to drive adoption and engagement (which is
crucial for Talent Marketplace). I truly value the plethora of resources being
shared with us – we saved immense time and effort by not reinventing the wheel!
We’ve got best practices from other customers, and Gloat’s support with
improvements
to our strategy.”
TOOLKITS AND TEMPLATES
Hit the ground running
With Gloat, you’ll never have to start from scratch. From leadership briefs, training
materials, communications plans, and more, we have a suite of tools and templates to help
manage your rollout effectively.
CUSTOMER COMMUNITY
Join a community of changemakers
Our customers include some of the most notable logos in the world. Share best practices from
your team and learn from others on how they’re activating workforce agility. Join
customer-exclusive events and roundtables to accelerate results in your organization.
