Unilever, the consumer goods giant, implements AI to retain, develop, and engage talent

How Unilever drives growth by unlocking skills and empowering teams with InnerMobility

By Maya Finkelstein

Unilever today announces the introduction of a new internal online talent marketplace, FLEX Experiences, which helps employees push the boundaries of their career by using an AI-powered platform to identify personalized open opportunities across the business, in real-time.

Jeroen Wels, Executive VP HR, Unilever, said: “With InnerMobility, Unilever is redefining the future of work, creating a flexible, networked, diverse and inclusive organization which attracts the best talent and inspires the passion and commitment of its people. It is part of our vision to nurture a pioneering culture. We are driving new ways of working to gain rapid access to the best skills and business ideas available both internally and externally. InnerMobility helps people to identify opportunities across the business, in which they can develop new skills and gain experiences in a flexible way. We believe that our people are much more than their job titles. If our people thrive, we thrive as a business.”

How Unilever uses AI

Unilever encourages its teams to create capability through lifelong learning, encouraging people to never stop growing. By accessing the platform, Unilever employees can work on projects for a small or large proportion of time, increase the depth of their expertise of current skill, or build new skills and experiences. Through the power of AI, people have suggested opportunities that match their profile and aspirations, and at the same time, giving full visibility to all opportunities available globally across all areas of the business, ultimately democratizing and giving transparency to the way the company develops talent.

Unilever has successfully implemented InnerMobility by Gloat, which has worked closely with Unilever to create the bespoke platform.

Over the past year, the platform has been rolled out to 90,000+ employees within Unilever, across 90+ countries, unlocking 300,000+ hours in the last two months alone, and driving increased employee engagement and satisfaction.

In today’s competitive workforce, internal mobility is mission-critical. 94% of employees say they would stay longer in a company that invests in their career, positioning InnerMobility as the ultimate tool for organizational growth.

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