Careers at​ Gloat

Senior Solution Consultant

New York · Full-time · Senior

About The Position

The job purpose of a Senior Solution Consultant is to provide technical expertise and support to the sales team in order to drive successful sales and adoption of Gloat. This role is responsible for understanding customer needs and requirements, conducting product demonstrations, delivering technical presentations, and collaborating with internal teams to design and propose tailored solutions that meet the customer's business objectives. The Senior Solution Consultant plays a crucial role in building customer confidence in the company's products and services, and contributes to the overall growth and success of the organization.

Where we’re looking for candidates: New York City preferred; Eastern Time Zone

How you’ll be measured:

You will help the revenue organization develop repeatability and predictability in all that we do via efficiently and effectively securing new logo sales, onboarding and retaining customers and securing upsell and cross sell nARR. Specifically, you will be tasked with helping us improve:

  • Conversion Rate
  • Sales revenue generated
  • Average Deal Size
  • Time to close
  • Number of client engagements
  • Knowledge sharing and process improvement

Skills

  • AI knowledge
  • SaaS expertise
  • Sales acumen
  • Problem-solving ability
  • Technical proficiency
  • Communication skills
  • Analytical mindset
  • Presentation skills
  • Customer-centric approach
  • Business acumen

Responsibilities

  • Demonstrate the value and benefits of Gloat solutions to potential clients
  • Collaborate with the sales team to understand client requirements and tailor demonstrations to meet their needs
  • Conduct product demonstrations and presentations to showcase the functionality and features of Gloat
  • Answer technical questions and address customer concerns during the pre-sales process
  • Assist with RFP (request for proposal) responses and technical documentation
  • Conduct competitive analysis to identify strengths and weaknesses of Gloat solutions.
  • Collaborate with product management and development teams to enhance and improve Gloat solutions based on customer feedback
  • Collaborate with implementation and support teams to ensure seamless transition from pre-sales to post-sales
  • Ongoing communication & collaboration between All departments

Requirements

  • 5+ years of experience in SaaS Solution Consulting / Sales Engineering or similar
  • Experience in supporting a global organization across geographies and time zones
  • Experience in aligning complex client objectives to a SaaS capability
  • Experience in giving demos to VP and C-level clients
  • The ability to balance high level planning with day-to-day operations
  • Strong organizational skills and ability to prioritize and communicate
  • Operate well in a fast paced, dynamic high growth environment
  • Excellent written and verbal communication skills
  • Experience with enablement tools such Loopio, Demostack, Gong and SalesForce
  • People person
  • Project management capabilities

Benefits

Gloat rewards performance handsomely. What you earn is dependent upon only one thing: you. We’ll support you with a starting base salary in the range of $220,000 - $280,000 OTE, variable compensation within the same range including a draw to get you started. The rest is up to you.

Benefits include discretionary (unlimited) PTO; health care, dental, vision, and life insurance + voluntary coverage options, 401k + matching; remote, hybrid, flexible work environments; employee assistance program; learning & development opportunities; laptop & tech setups; and, among other things, WeGloat (Gloat for Gloat!)

At Gloat, we believe that building the most important company in the history of human capital begins with having a diverse and inclusive workforce ourselves. This means that we look for individuals who can bring unique strengths, perspectives, skills, and backgrounds to our existing teams. Gloat is proud to be an Equal Opportunity Employer, and does/will not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

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