Gloat Unveils Skills Foundation: I need to start with the big announcement we made at Gloat last month when we introduced Skills Foundation, a set of AI-powered tools designed to help organizations navigate business transformation initiatives and look beyond job structures to become skills-based organizations. Gloat’s Skills Foundation is designed to help businesses identify and mitigate skill gaps and reskill and redeploy talent to better align workforces to business strategies at speed and scale. As we build the world’s leading workforce agility operating system, deepening our capabilities and access to internal and external data to help companies make dynamic decisions on skills and workforce planning are more timely and critical than ever.
Is AI Coming For Your Job, Harvard Business School, by Kristen Senz: An interesting article from five professors at Harvard Business School on AI’s impact on jobs. Here are my top takeaways from each:
Ok. It’s clear now, right?
Engaged Employees Create Better Customer Experiences, Harvard Business Review, by Denise Lee Yohn: If leaders had any lingering doubts about the importance of delivering a compelling employee experience, this Harvard Business Review article will put those to rest. Denise Lee Yohn spotlights some eye-opening insights, including research from PwC that found that companies that invest in superior consumer and employee experiences can charge a premium of 16% for their products and services and MIT’s finding that companies in the top quartile of EX develop more successful innovations, deriving twice the amount of revenue as those in the bottom quartile did.
Why Is The World Afraid Of AI? The Fears Are Unfounded, And Here’s Why., JoshBersin.com, by Josh Bersin: As we strive to separate AI facts from AI fiction, Josh Bersin continues to provide leaders with the insights they need to leverage these game-changing technological innovations. In this piece, he breaks down the five most common fears he hears in the context of AI, including concerns about it eliminating jobs, accelerating inequalities, and creating misinformation. He discusses what makes these misconceptions untrue and shares some helpful guidance for leaders who are interested in seeing what AI-powered tools are all about.
We Don’t Know What Will Happen Next, The New York Times, by Jerome Roos: By now, most leaders recognize that we’re at a critical crossroads. In his New York Times op-ed Jerome Roos explores this idea further, noting that we’re currently in a period of radical uncertainty, or what anthropologists call liminality—the sense of disorientation that arises during a rite of passage. While such profound transitions can be challenging, I encourage everyone to see this opportunity for what it is: a chance to fundamentally reimagine the way work gets done to build brighter and more sustainable futures.
The World of Generative AI, Medium, by John Winsor: I couldn’t agree more with John Winsor’s analysis on how generative AI will transform human resources and talent strategies. In his words, “Ultimately the future of HR will be shaped by those who can combine the best of both worlds—leveraging technology to drive efficiency while also embracing new ways of working that put outcomes first.” This is a thoughtful synthesis of insights from Josh Bersin and Balaji Bondili that I highly recommend all leaders read as the pace of AI innovation keeps accelerating.
